Returns & Exchanges

At COZY WORLDWIDE, we want you to feel completely comfortable in your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. If your fit isn't perfect, our streamlined process ensures you can find your ideal style or get your money back without the stress.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all COZY WORLDWIDE tags attached to ensure the return is processed successfully.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.